:root {
    --brand-primary: #4f46e5;
    --brand-primary-dark: #3730a3;
    --brand-accent: #06b6d4;
    --brand-soft: #eef2ff;
    --radius: 14px;
}

body {
    font-family: 'Poppins', 'Segoe UI', Arial, sans-serif;
    background: #f4f6fb;
    color: #1f2333;
}

/* ---------- Auth pages ---------- */
.auth-wrapper {
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    background: linear-gradient(135deg, var(--brand-primary) 0%, var(--brand-accent) 100%);
    padding: 24px;
}

.auth-card {
    width: 100%;
    max-width: 460px;
    background: #fff;
    border-radius: var(--radius);
    box-shadow: 0 20px 45px rgba(31, 35, 51, 0.25);
    overflow: hidden;
}

.auth-card .brand-header {
    background: linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));
    color: #fff;
    padding: 28px 32px 22px;
    text-align: center;
}

.auth-card .brand-header i {
    font-size: 2rem;
    margin-bottom: 6px;
}

.auth-card .card-body {
    padding: 30px 32px 34px;
}

.nav-tabs.auth-tabs {
    border: none;
    margin-bottom: 20px;
}
.nav-tabs.auth-tabs .nav-link {
    border: none;
    border-radius: 999px;
    font-weight: 600;
    color: #6b7280;
    padding: 8px 20px;
}
.nav-tabs.auth-tabs .nav-link.active {
    background: var(--brand-soft);
    color: var(--brand-primary);
}

.btn-brand {
    background: linear-gradient(135deg, var(--brand-primary), var(--brand-accent));
    border: none;
    color: #fff;
    font-weight: 600;
    border-radius: 10px;
    padding: 10px 18px;
    transition: transform .15s ease, box-shadow .15s ease;
}
.btn-brand:hover {
    transform: translateY(-1px);
    box-shadow: 0 10px 20px rgba(79, 70, 229, .3);
    color: #fff;
}

.form-control, .form-select {
    border-radius: 10px;
    padding: 10px 14px;
}
.form-control:focus, .form-select:focus {
    border-color: var(--brand-primary);
    box-shadow: 0 0 0 .2rem rgba(79, 70, 229, .15);
}

/* ---------- Dashboard ---------- */
.navbar-brand-custom {
    background: linear-gradient(135deg, var(--brand-primary), var(--brand-primary-dark));
}

.sidebar {
    min-height: calc(100vh - 62px);
    background: #fff;
    border-right: 1px solid #eef0f5;
}
.sidebar .nav-link {
    color: #4b5065;
    font-weight: 500;
    border-radius: 10px;
    margin: 4px 10px;
    padding: 10px 14px;
}
.sidebar .nav-link.active,
.sidebar .nav-link:hover {
    background: var(--brand-soft);
    color: var(--brand-primary);
}
.sidebar .nav-link i { width: 22px; }

.stat-card {
    border: none;
    border-radius: var(--radius);
    color: #fff;
    padding: 20px;
    box-shadow: 0 10px 25px rgba(0,0,0,.06);
}
.stat-card h3 { font-weight: 700; margin-bottom: 2px; }
.stat-card small { opacity: .9; }
.stat-card.pending { background: linear-gradient(135deg, #f59e0b, #f97316); }
.stat-card.in_progress { background: linear-gradient(135deg, #3b82f6, #6366f1); }
.stat-card.resolved { background: linear-gradient(135deg, #10b981, #059669); }
.stat-card.total { background: linear-gradient(135deg, var(--brand-primary), var(--brand-accent)); }

.content-card {
    background: #fff;
    border-radius: var(--radius);
    box-shadow: 0 8px 20px rgba(0,0,0,.05);
    padding: 24px;
}

.badge-status {
    padding: 6px 12px;
    border-radius: 999px;
    font-weight: 600;
    font-size: .75rem;
    text-transform: capitalize;
}
.badge-status.pending { background: #fef3c7; color: #b45309; }
.badge-status.in_progress { background: #dbeafe; color: #1d4ed8; }
.badge-status.resolved { background: #d1fae5; color: #047857; }

.badge-type {
    padding: 5px 10px;
    border-radius: 999px;
    font-size: .72rem;
    font-weight: 600;
    text-transform: capitalize;
}
.badge-type.request { background: #ede9fe; color: #6d28d9; }
.badge-type.complaint { background: #fee2e2; color: #b91c1c; }

.ticket-item {
    border: 1px solid #eef0f5;
    border-radius: 12px;
    padding: 16px 18px;
    margin-bottom: 14px;
    transition: box-shadow .15s ease;
}
.ticket-item:hover {
    box-shadow: 0 8px 18px rgba(0,0,0,.06);
}

#mobileSidebarToggle { display: none; }

@media (max-width: 991.98px) {
    .sidebar {
        position: fixed;
        top: 62px;
        left: -260px;
        width: 240px;
        z-index: 1040;
        transition: left .2s ease;
    }
    .sidebar.show { left: 0; }
    #mobileSidebarToggle { display: inline-block; }
}